"There's people who'll never forgive you for doing what you did," she says - sounding matter-of-fact about this, not apologetic. "But I hope there'll be people who'll listen to you, too. You're being calm and polite right now; that'll help. People like that."

It is, of course, rarely quite that simple, but never let it be said that Tiffany's own biases don't come into play.